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Deliveries & returns


The articles are either manufactured on demand with a manufacturing time mentioned on the product sheet, or available immediately.

Orders are then sent by colissimo with a tracking number and without signature or follow-up letter for small items. Shipping costs are by weight according to the current rates of La Poste.

Box sizes are appropriate and your items are properly protected.

When your order is shipped, you will receive a shipping confirmation email as well as an email from La Poste with the tracking number for your package.

Returns & exchanges

You have a period of 15 days after receipt of your order to return it.

The return costs are your responsibility and I will offer you either an exchange or a refund.

If this order is a gift, you can only proceed to an exchange.

Attention,  any personalized or made-to-measure item cannot be exchanged or refunded.

Any return is the responsibility of the customer, it must be made with a mandatory colissimo tracking number.


Procedure & reimbursement

1. Write to stating your wish to exchange and specifying your order number (within 15 days of receipt of the order). You will receive confirmation on the status of the exchange or refund.

2. Return the product(s) intact, unwashed, and unworn, with the original label and packaging.

3. Post your product(s).

4. You will then receive an e-mail notifying you of the receipt of the package by Les Jolis Mômes de Vava. The refund of the order will be made via the payment method used when ordering.

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